Posted on March 16, 2020 at 06:53 PM
Dear Comor Customers,
Due to the rapidly evolving situation and the BC health authorities' recommendations, we have temporarily suspended all operations and will NO LONGER BE ACCEPTING ONLINE ORDERS. We will remain closed until late April when we will reassess the situation further.
We apologize in advance for any unfulfilled requests, as we have been trying to prioritize urgent inquiries, as well as all pending refunds.
If you are seeking a return, refund and/or exchange, worry not as we will be offering a one-month grace period following reopening to all orders placed between March 1st – 24th.
If you are awaiting a warranty resolution, please bear with us as we will address every ongoing and incoming inquiry as soon as we resume operations.
Even though we are all passionate about the outdoors, we implore you to stay inside and to only leave the house for necessities. No one knows how long this quarantine will last, but respecting the authorities' guidance will help flatten the curve and ensure that we don’t put undue stress on our health care system so that we can all remain healthy and safe.
For urgent inquiries, please email CStrachan@comorsports.com and allow two to three business days for a reply.
We appreciate your ongoing support during this uncertain time and are working to serve you at full capacity as soon as it is safely possible.
Thank you for sticking it out with us and we'll see you on the other side.
In the meantime, please Stay Safe Inside!
- The Comor team
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