Shopping With Us

shopping with us 

We are working hard to serve you promptly in-store & online this year, however, increased demand may result in slightly longer line-ups and shipments taking a little longer than usual. Shopping in-store or online early will ensure the best selection and avoiding disappointment. 

With unprecedented demand for gear this year, make sure to get in early for the best selection!


    How to shop with us:

    • Bring a face mask!

    • To help with physical distancing, we recommend you limit your shopping group to 2 people.

    • If we are at capacity, join the line outside (or consider a non-peak time/ shop online if possible).

    • Sanitize your hands upon entry, and again when trying on any product.

    • Only touch/ try on products that you intend to buy.

    • Maintain social distancing protocols at all times.

    • Please don't visit us if you are sick or unwell, or shop online with us at


    Buying boots?

    Please bring a clean pair of ski/snowboard socks; or alternatively, we will have new pairs available for purchase at 50% off to use during your fit

      Please note: NO TRY-ON SOCKS will be available and socks must be worn whilst boots are being fit. Staff will be sanitizing and cleaning down the boot bench before & after each fitting



      Skip the lineup and avoid delivery delays by shopping with us online. 

      Our shipping partners have been experiencing delays since the beginning of the COVID-19, and we expect this to increase as we get closer to the holidays. By placing your order early, avoid the risk of missing out!

      See our extended Holiday Return Policy HERE.


      Our new policies are in addition to the enhanced health and safety measures we have already introduced to ensure staff and customers feel safe in our stores. We believe health and safety is a shared responsibility and we thank you for your understanding and cooperation in advance!

      • See our full COVID-19 updates and protocols here.