If a product sold by us is damaged as a result of a manufacturer defect, please contact us at email@example.com and we will direct your claim to the manufacturer.
All warranties related to product defects are covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) The manufacturer will make all warranty decisions and we will either put you in contact directly to manage the claim or liaise on your behalf.
See the below brand warranty policies:
Please note: Warranties do not cover problems resulting from impact, misuse, abuse, or neglect. This includes cosmetic issues, top sheet dents or chips from crossing your skis/board and getting hit in the lift line. Manufacturer defects are considered issues related to the structural integrity of equipment and apparel.
Some products are required to be sent off for a warranty evaluation and are not guaranteed to receive a replacement. Comor is not responsible for the outcome of this decision as it is made by the manufacturer. There are NO refunds on warranty products.