Start your holiday shopping early this season to get the best selection of gear and avoid missing out!
Our online shipping deadline is December 10 for national shipping, December 14 for ground shipping.
Last day for guaranteed in-store order pickup is December 23, 2025.
SKIP THE LINEUPS
Shopping early with us both in-store & online means skipping the lineups and avoiding large crowds.
Note: No In-Store Pickups, Returns or Exchanges on December 26-27, 2025
Kitsilano:
Mon - Sat: 10AM to 8PM
Sunday: 11AM to 6PM
North Shore:
Mon - Sat: 10AM to 6PM
Sunday: 10AM to 6PM
Whistler:
Every Day: 9AM to 8PM
Dec 24:
Kitsilano: 10AM to 4PM
North Shore & Whistler: 10AM to 5PM
Dec 25:
ALL STORES: CLOSED
Dec 26:
ALL STORES: 9AM to 7PM
Dec 27 - Dec 30:
All stores regular hours.
Dec 31:
ALL STORES: 10AM to 5PM
Jan 1:
Kitsilano & North Shore: CLOSED
Whistler: 11AM to 5PM
We strongly recommend ordering gifts before December 10, 2025, for a better chance of receiving them in time for the holidays.
After December 12 we recommend shopping with us in-store or shopping online and selecting In-Store Pickup by December 23, 2025 to avoid disappointment.
Effective from December 1, 2025. No returns or exchanges on December 26 or 27, 2025
IN-STORE
We will accept returns until Monday, January 5, 2026 for a full refund. Returns must be accompanied with the original receipt, product must be unworn with the tags still attached. Removal of price is ok, however barcode must still be attached. Returns can only be made onto the original form of payment.
Exchanges/Gift returns will be accepted until Monday, January 19, 2026 or 30 days from purchase date – whichever is later, for the same value or store credit gift card. Product must be accompanied by an original or gift receipt. Product must be unworn with the tags still attached. Removal of price is ok, however barcode must still be attached.
ONLINE
Returns will be accepted until January 5, 2026 or 30 days from ship date, whichever is later. Product must be in its original condition with tags and appropriate packaging. The customer is responsible for shipping costs.
